Relief for Painful, Dry, and Splitting Heels

Dry, splitting heels? We treat cracked skin safely and effectively — before it becomes infected or dangerous.

Heels So Dry They Split? That’s More Than Just a Cosmetic Issue

Cracked Heel Toronto

Cracked heels — also known as heel fissures — might start as dry or rough skin, but can quickly become deep, painful, and even bleed or become infected. In some cases, untreated fissures lead to difficulty walking, embarrassment, or complications in people with diabetes or poor circulation.

At Step Right Foot Clinics in Toronto, we provide professional foot care for dry, cracked heels, offering safe debridement, prescription-strength creams, and long-term prevention strategies. We help patients whose drugstore creams haven’t worked, whose skin continues to split, or whose cracked heels are affecting mobility.

There’s no referral required, and appointments are available the same week.

What Are Cracked Heels (Heel Fissures)?

Cracked heels are splits or fissures in the thickened skin around the heel. They’re typically caused by excessive dryness, mechanical pressure from walking or standing, and sometimes underlying skin conditions like eczema or psoriasis.

As the skin thickens and dries out, it loses elasticity and begins to split — especially under pressure. This creates deep cracks that can be painful, bleed, or expose underlying tissue.

Cracked heels are more common in people who:

  • Walk barefoot or wear open-backed shoes
  • Have very dry or thickened skin
  • Stand for long periods (especially on hard floors)
  • Are overweight (increased pressure on the heel pad)
  • Have diabetes, psoriasis, eczema, or poor circulation

Early treatment prevents deeper cracking and infection — and makes walking comfortable again.

Cracked Heel Symptoms

You may be dealing with cracked heels if you notice:

  • Dry, rough skin on the outer edges of the heel
  • Hard callused skin that feels thick or stiff
  • Pain when standing, walking, or pressing on the heel
  • Visible splits or cracks in the heel skin
  • Bleeding, crusting, or discharge (a sign of infection)
  • Difficulty wearing sandals due to appearance or discomfort

Mild dryness can be treated with basic care — but deep fissures require professional help to avoid complications.

Cracked Heel Treatments

Medical Debridement: Using sterile instruments, we gently remove thickened, dead skin to reduce pressure and prevent further tearing.

Prescription-Strength Moisturizers: For deep cracks or chronic dryness, we may prescribe urea-based creams, keratolytic agents, or corticosteroid blends depending on your skin type and condition.

Dressing and Wound Care: If bleeding or infection is present, we clean and dress the area to promote healing and reduce discomfort.

Footwear & Gait Assessment: We look at why your heels are cracking — whether it’s improper footwear, weight distribution, or structural foot shape — and make personalized recommendations.

Diabetic & High-Risk Skin Management: Patients with diabetes or compromised circulation benefit from regular monitoring and tailored care to avoid infections or ulcers.

Ongoing Preventative Care: We’ll provide a home care routine with tools, moisturizers, and timing — plus advice on what shoes and habits to avoid.

Frequently Asked Questions

Over-the-counter creams often don’t penetrate thickened skin. You may need stronger emollients and debridement first for moisturizers to work.

It can be. Deep fissures can bleed, become infected, and lead to complications — especially in patients with diabetes or immune conditions.

Yes. We offer diabetic foot care with safe tools, sterile protocols, and conservative management tailored to high-risk feet.

Mild cases improve in a few days; deeper fissures may take 2–3 weeks with consistent treatment and prevention.

Clinical-Grade Skin & Nail Care

We use sterile tools and chiropodist-approved techniques to reduce pain and promote healing safely.

Prescribing Power When You Need It

We can provide prescription moisturizers and treatments that are stronger and more effective than drugstore options.

We Treat The Cause, Not Just the Skin

Our assessments address footwear, biomechanics, and underlying health conditions — not just the cracks.

Walk Comfortably Again — With Softer, Healthier Heels

Don’t let cracked heels bleed, hurt, or keep you out of your favorite shoes. With professional care and long-lasting prevention, you’ll walk out of our clinic with smoother, healthier feet — and a clear plan to keep them that way.

Book An Appointment

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If this is an emergency, please proceed to the nearest urgent care centre.